SVSPO Survey - How are we doing?

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1. How did you first learn about the SVSPO here at SFU?

Through a social media post (i.e., Instagram)

A Google search for support resources led me to the SVSPO Website

Through a personal referral (for example a friend or peer)

Through an SFU/FIC Employee

Through an SFU/FIC Faculty member

I attended an SVSPO workshop or presentation

From an Information booth or table

Other (please specify)

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2. Which of the following best describes your affiliation with SFU or FIC?

Student

Staff

Faculty

Post-Doctoral Fellow

Contractor (e.g. security personnel, janitorial staff, dining staff, facilities contractor, etc.)

SFU Alumni

Non-SFU or FIC

Other (please specify)

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3. In what way(s) have you interacted with the SVSPO? Please choose as many as apply to your own experience.

I met with an SVSPO Case Manager for support

I received assistance through the SVSPO to submit a report

I consulted with an SVSPO team member to find out what supports the SVSPO offers

I participated in an SVSPO run training or workshop

I attended and event where I learned about the SVSPO

I interacted with SVSPO at an information booth on campus

I was able to play the Interrobang card game developed by the SVSPO

Other (please specify)

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4. Were there any barriers to you accessing the support and/or information you required about the SVSPO programs or services?

Please only answer questions 5 and 6 if you received support services from an SVSPO Case Manager.

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5. Please let us know how we did based on the following statements.

	Strongly Agree	Agree	Neither Agree or Disagree	Disagree	Strongly Disagree	N/A
SVSPO staff provided me with a safe and welcoming environment	SVSPO staff provided me with a safe and welcoming environment Strongly Agree	SVSPO staff provided me with a safe and welcoming environment Agree	SVSPO staff provided me with a safe and welcoming environment Neither Agree or Disagree	SVSPO staff provided me with a safe and welcoming environment Disagree	SVSPO staff provided me with a safe and welcoming environment Strongly Disagree	SVSPO staff provided me with a safe and welcoming environment N/A
SVSPO staff listened and provided the support I needed without judgement	SVSPO staff listened and provided the support I needed without judgement Strongly Agree	SVSPO staff listened and provided the support I needed without judgement Agree	SVSPO staff listened and provided the support I needed without judgement Neither Agree or Disagree	SVSPO staff listened and provided the support I needed without judgement Disagree	SVSPO staff listened and provided the support I needed without judgement Strongly Disagree	SVSPO staff listened and provided the support I needed without judgement N/A
Emails, voicemails and/or questions were answered in a timely manner	Emails, voicemails and/or questions were answered in a timely manner Strongly Agree	Emails, voicemails and/or questions were answered in a timely manner Agree	Emails, voicemails and/or questions were answered in a timely manner Neither Agree or Disagree	Emails, voicemails and/or questions were answered in a timely manner Disagree	Emails, voicemails and/or questions were answered in a timely manner Strongly Disagree	Emails, voicemails and/or questions were answered in a timely manner N/A
Overall, I received the support I needed from the SVSPO	Overall, I received the support I needed from the SVSPO Strongly Agree	Overall, I received the support I needed from the SVSPO Agree	Overall, I received the support I needed from the SVSPO Neither Agree or Disagree	Overall, I received the support I needed from the SVSPO Disagree	Overall, I received the support I needed from the SVSPO Strongly Disagree	Overall, I received the support I needed from the SVSPO N/A

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6. Were there any hopes and/or expectations you had when you first reached out to the SVSPO for support that were not met?

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7. Please rate your overall experience with the SVSPO based on the following statements.

	Strongly Agree	Agree	Neither Agree or Disagree	Disagree	Strongly Disagree	N/A
I would recommend the SVSPO and the services they provide to others	I would recommend the SVSPO and the services they provide to others Strongly Agree	I would recommend the SVSPO and the services they provide to others Agree	I would recommend the SVSPO and the services they provide to others Neither Agree or Disagree	I would recommend the SVSPO and the services they provide to others Disagree	I would recommend the SVSPO and the services they provide to others Strongly Disagree	I would recommend the SVSPO and the services they provide to others N/A
I would recommend the workshops and presentations provided by the SVSPO to others	I would recommend the workshops and presentations provided by the SVSPO to others Strongly Agree	I would recommend the workshops and presentations provided by the SVSPO to others Agree	I would recommend the workshops and presentations provided by the SVSPO to others Neither Agree or Disagree	I would recommend the workshops and presentations provided by the SVSPO to others Disagree	I would recommend the workshops and presentations provided by the SVSPO to others Strongly Disagree	I would recommend the workshops and presentations provided by the SVSPO to others N/A
Overall, my interactions with the SVSPO have been positive	Overall, my interactions with the SVSPO have been positive Strongly Agree	Overall, my interactions with the SVSPO have been positive Agree	Overall, my interactions with the SVSPO have been positive Neither Agree or Disagree	Overall, my interactions with the SVSPO have been positive Disagree	Overall, my interactions with the SVSPO have been positive Strongly Disagree	Overall, my interactions with the SVSPO have been positive N/A
If needed, I would reach out to the SVSPO for support again	If needed, I would reach out to the SVSPO for support again Strongly Agree	If needed, I would reach out to the SVSPO for support again Agree	If needed, I would reach out to the SVSPO for support again Neither Agree or Disagree	If needed, I would reach out to the SVSPO for support again Disagree	If needed, I would reach out to the SVSPO for support again Strongly Disagree	If needed, I would reach out to the SVSPO for support again N/A
I am satisfied with the support I received from the SVSPO	I am satisfied with the support I received from the SVSPO Strongly Agree	I am satisfied with the support I received from the SVSPO Agree	I am satisfied with the support I received from the SVSPO Neither Agree or Disagree	I am satisfied with the support I received from the SVSPO Disagree	I am satisfied with the support I received from the SVSPO Strongly Disagree	I am satisfied with the support I received from the SVSPO N/A

SVSPO Survey - How are we doing?

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* 1. How did you first learn about the SVSPO here at SFU?

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* 2. Which of the following best describes your affiliation with SFU or FIC?

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* 3. In what way(s) have you interacted with the SVSPO? Please choose as many as apply to your own experience.

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* 4. Were there any barriers to you accessing the support and/or information you required about the SVSPO programs or services?

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* 5. Please let us know how we did based on the following statements.

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* 6. Were there any hopes and/or expectations you had when you first reached out to the SVSPO for support that were not met?

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* 7. Please rate your overall experience with the SVSPO based on the following statements.

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* 8. Is there any other feedback you would like to share about your experience with the SVSPO that can help us improve our services and supports?

1. How did you first learn about the SVSPO here at SFU?

2. Which of the following best describes your affiliation with SFU or FIC?

3. In what way(s) have you interacted with the SVSPO? Please choose as many as apply to your own experience.

4. Were there any barriers to you accessing the support and/or information you required about the SVSPO programs or services?

5. Please let us know how we did based on the following statements.

6. Were there any hopes and/or expectations you had when you first reached out to the SVSPO for support that were not met?

7. Please rate your overall experience with the SVSPO based on the following statements.

8. Is there any other feedback you would like to share about your experience with the SVSPO that can help us improve our services and supports?